FAQ Section: Answers to Your Most Common Questions

🖼 Are these artworks made with AI?
Yes — all PixiOnyx pieces are AI-generated and artist-curated. We refine each design to make sure it's worthy of your walls.


🚚 How long does shipping take?
Most orders are processed within 2–5 business days. Shipping times vary:

  • Australia: 5–10 business days

  • International: 7–14 business days (varies by region)


📬 Where is my order shipped from?
We use trusted global print partners. Your item will ship from the closest fulfillment center for fast delivery.


🔁 Can I return or exchange my order?
Only if it’s damaged, misprinted, or the wrong item — see our Refund Policy for details.


📩 I made a mistake with my order. Can I change it?
Contact us ASAP at admin@quantumnova.com.au. If production hasn’t started, we’ll do our best to adjust it.